TY - GEN
T1 - A facilitation task taxonomy for communities of practice
AU - Tarmizi, Halbana
AU - de Vreede, Gert Jan
PY - 2005
Y1 - 2005
N2 - The role of a facilitator is key to the effective establishment and sustainment of Communities of Practice (COP). This paper presents a taxonomy of facilitation tasks that have to be carried out to support various COP processes that take place during the different stages in a COP's life-cycle. Inspired by facilitation research in the area of Group Support Systems (GSS), we identified 33 facilitation tasks. These tasks are grouped into internal facilitator roles (Information Source, Inspirator, Guide) and external facilitator roles (Information Source, PR Manager, Investigator). The COP facilitation task taxonomy can serve as a basis for training COP facilitators, as a guide for COP facilitators to prepare for and assume their role, as a starting point for developing tool support for COP facilitators, and finally as a research instrument to study COP facilitators in the field or devise experimental treatments focusing on facilitation of large online groups.
AB - The role of a facilitator is key to the effective establishment and sustainment of Communities of Practice (COP). This paper presents a taxonomy of facilitation tasks that have to be carried out to support various COP processes that take place during the different stages in a COP's life-cycle. Inspired by facilitation research in the area of Group Support Systems (GSS), we identified 33 facilitation tasks. These tasks are grouped into internal facilitator roles (Information Source, Inspirator, Guide) and external facilitator roles (Information Source, PR Manager, Investigator). The COP facilitation task taxonomy can serve as a basis for training COP facilitators, as a guide for COP facilitators to prepare for and assume their role, as a starting point for developing tool support for COP facilitators, and finally as a research instrument to study COP facilitators in the field or devise experimental treatments focusing on facilitation of large online groups.
KW - Communities of practice
KW - Facilitation
KW - Facilitation task taxonomy
KW - Group support systems
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M3 - Conference contribution
AN - SCOPUS:84869748020
SN - 9781604235531
T3 - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
SP - 3532
EP - 3541
BT - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
T2 - 11th Americas Conference on Information Systems, AMCIS 2005
Y2 - 11 August 2005 through 15 August 2005
ER -