A goal programming model for optimizing reliability, maintainability and supportability under performance based logistics

Reliability, Maintainability and Supportability (R, M and S) are the main drivers of the system operational effectiveness (SOE). New procurement strategies have been developed by both public and private sectors to focus on the R, M and S characteristics inherent to the design of a system. One such strategy known as Performance Based Logistics (PBL) has gained popularity due to its success in improving the operational effectiveness of the system. In a PBL contract the customer buys performance, typically measured using R, M and S metrics, instead of contracting for a specified collection of resources defining the underlying support infrastructure. In this paper we have developed a mathematical model, using Goal Programming to optimize multiple performance measures of a design. We show how the best design is chosen from competing design alternatives when systems engineering principles are considered in defining the evaluation measures. The proposed mathematical model simultaneously considers multiple system engineering metrics during the design stage of the product development. The engineering metrics considered are a representation of the system's operational availability, reliability, maintainability, supportability and total cost of ownership. The Goal Programming model developed in the paper can be easily solved using software such as LINDO, LINGO and Excel Solver.