TY - GEN
T1 - A group problem solving approach to business process redesign
T2 - 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
AU - De Vreede, G. J.
AU - Sol, H. G.
AU - Dickson, G. W.
N1 - Publisher Copyright:
© 1995 IEEE.
PY - 1995
Y1 - 1995
N2 - This paper presents and evaluates an approach that can be used to support modifications both in an organization (reengineering) and especially, in its supporting information systems. The approach is a blend of the (group) problem solving approach from Delft University of Technology with work involving group decision support in the context of information system design coming from the University of Minnesota. A study performed at the Amsterdam Municipal Police Force is used to illustrate and evaluate this approach. Results from this experience show the effectiveness and efficiency of the approach and point toward directions for enhancements.
AB - This paper presents and evaluates an approach that can be used to support modifications both in an organization (reengineering) and especially, in its supporting information systems. The approach is a blend of the (group) problem solving approach from Delft University of Technology with work involving group decision support in the context of information system design coming from the University of Minnesota. A study performed at the Amsterdam Municipal Police Force is used to illustrate and evaluate this approach. Results from this experience show the effectiveness and efficiency of the approach and point toward directions for enhancements.
UR - https://www.scopus.com/pages/publications/8344287310
UR - https://www.scopus.com/inward/citedby.url?scp=8344287310&partnerID=8YFLogxK
U2 - 10.1109/HICSS.1995.375700
DO - 10.1109/HICSS.1995.375700
M3 - Conference contribution
AN - SCOPUS:8344287310
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 493
EP - 502
BT - Proceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
Y2 - 3 January 1995 through 6 January 1995
ER -