A group problem solving approach to business process redesign: Combating organized crime in Amsterdam

G. J. De Vreede, H. G. Sol, G. W. Dickson

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

This paper presents and evaluates an approach that can be used to support modifications both in an organization (reengineering) and especially, in its supporting information systems. The approach is a blend of the (group) problem solving approach from Delft University of Technology with work involving group decision support in the context of information system design coming from the University of Minnesota. A study performed at the Amsterdam Municipal Police Force is used to illustrate and evaluate this approach. Results from this experience show the effectiveness and efficiency of the approach and point toward directions for enhancements.

Original languageEnglish
Title of host publicationProceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
Pages493-502
Number of pages10
ISBN (Electronic)0818669306
DOIs
StatePublished - 1995
Event28th Annual Hawaii International Conference on System Sciences, HICSS 1995 - Wailea, United States
Duration: 3 Jan 19956 Jan 1995

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume4
ISSN (Print)1530-1605

Conference

Conference28th Annual Hawaii International Conference on System Sciences, HICSS 1995
Country/TerritoryUnited States
CityWailea
Period3/01/956/01/95

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