TY - GEN
T1 - A new method to evaluate gaze behavior patterns in doctor-patient interaction
AU - Xu, Jie
AU - Asan, Onur
AU - Montague, Enid N.H.
PY - 2011
Y1 - 2011
N2 - Eye gaze behavior is considered an important aspect of doctor-patient nonverbal interaction process in a clinical encounter. Previous research shows that eye gaze behavior patterns works as part of a doctor's communication style and affects certain medical outcomes. New interventions (behavioral and technological) are continuously being introduced to the clinical encounters due to health care work system redesign and there is a need to evaluate the impact of these interventions on communication. The aim of this study was to develop a systematic approach to evaluate eye gaze behavior patterns using video coding and lag sequential analysis technique. Thirty-two clinical encounters with two interaction styles were analyzed. Differences and similarities in eye gaze behavior pattern were found in the two styles. Implications for interventions and evaluation in doctor-patient interaction are discussed.
AB - Eye gaze behavior is considered an important aspect of doctor-patient nonverbal interaction process in a clinical encounter. Previous research shows that eye gaze behavior patterns works as part of a doctor's communication style and affects certain medical outcomes. New interventions (behavioral and technological) are continuously being introduced to the clinical encounters due to health care work system redesign and there is a need to evaluate the impact of these interventions on communication. The aim of this study was to develop a systematic approach to evaluate eye gaze behavior patterns using video coding and lag sequential analysis technique. Thirty-two clinical encounters with two interaction styles were analyzed. Differences and similarities in eye gaze behavior pattern were found in the two styles. Implications for interventions and evaluation in doctor-patient interaction are discussed.
UR - http://www.scopus.com/inward/record.url?scp=81855184551&partnerID=8YFLogxK
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U2 - 10.1177/1071181311551100
DO - 10.1177/1071181311551100
M3 - Conference contribution
AN - SCOPUS:81855184551
SN - 9780945289395
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 485
EP - 489
BT - Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting, HFES 2011
T2 - 55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011
Y2 - 19 September 2011 through 23 September 2011
ER -