A new method to evaluate gaze behavior patterns in doctor-patient interaction

Jie Xu, Onur Asan, Enid N.H. Montague

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    6 Scopus citations

    Abstract

    Eye gaze behavior is considered an important aspect of doctor-patient nonverbal interaction process in a clinical encounter. Previous research shows that eye gaze behavior patterns works as part of a doctor's communication style and affects certain medical outcomes. New interventions (behavioral and technological) are continuously being introduced to the clinical encounters due to health care work system redesign and there is a need to evaluate the impact of these interventions on communication. The aim of this study was to develop a systematic approach to evaluate eye gaze behavior patterns using video coding and lag sequential analysis technique. Thirty-two clinical encounters with two interaction styles were analyzed. Differences and similarities in eye gaze behavior pattern were found in the two styles. Implications for interventions and evaluation in doctor-patient interaction are discussed.

    Original languageEnglish
    Title of host publicationProceedings of the Human Factors and Ergonomics Society 55th Annual Meeting, HFES 2011
    Pages485-489
    Number of pages5
    DOIs
    StatePublished - 2011
    Event55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011 - Las Vegas, NV, United States
    Duration: 19 Sep 201123 Sep 2011

    Publication series

    NameProceedings of the Human Factors and Ergonomics Society
    ISSN (Print)1071-1813

    Conference

    Conference55th Human Factors and Ergonomics Society Annual Meeting, HFES 2011
    Country/TerritoryUnited States
    CityLas Vegas, NV
    Period19/09/1123/09/11

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