A technology for pattern-based process design and its application to collaboration engineering

Gwendolyn L. Kolfschoten, Robert O. Briggs, Gert Jan de Vreede

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

4 Scopus citations

Abstract

As many business processes are collaborative in nature, process leaders or process managers play a pivotal role designing collaboration processes for organization. To support the design task of creating a new collaborative business process, best practices or design patterns can be used as building blocks. For such purposes, a library of design patterns and guidelines would be useful, not only to capture the best practices for different activities in the process in a database, but to also offer the users of this database support in selecting and combining such patterns, and in creating the process design. This chapter describes the requirements for a tool for pattern based collaboration process design, specifically for design efforts following the Collaboration Engineering approach.

Original languageEnglish
Title of host publicationCollaborative Technologies and Applications for Interactive Information Design
Subtitle of host publicationEmerging Trends in User Experiences
Pages1-18
Number of pages18
DOIs
StatePublished - 2009

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