TY - GEN
T1 - Business process management skills and roles
T2 - 13th International Conference on Business Process Management, BPM 2015
AU - Lohmann, Patrick
AU - Muehlen, Michael Zur
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2015.
PY - 2015
Y1 - 2015
N2 - Business Process Management (BPM) as a discipline covers a wide spectrum of tasks, from the definition of strategic process objectives to the technical implementation of process execution infrastructure. This paper compares and contrasts the process roles demanded by industry with the backgrounds of BPM professionals. We perform a content analysis of advertised job positions in order to compare the skill sets demanded by industry with those found in an extensive study of BPM practitioner profiles. Our findings suggest several discrete roles: Chief Process Officer, Process Owner, Process Architect, Process Consultant, and Process Analyst. We find that while consultants and analysts are the most sought-after positions, they also represent the largest pool of available BPM professionals on the market. Roles that indicate a higher level of maturity such as Process Architects are solicited much less frequently, but are used by job seekers as advertising labels. We find Chief Process Officers to be a desirable role from an organizational maturity perspective, but also the rarest and highest qualified role on the supply side. Our findings provide initial insight for BPM education programs and potential BPM career trajectories.
AB - Business Process Management (BPM) as a discipline covers a wide spectrum of tasks, from the definition of strategic process objectives to the technical implementation of process execution infrastructure. This paper compares and contrasts the process roles demanded by industry with the backgrounds of BPM professionals. We perform a content analysis of advertised job positions in order to compare the skill sets demanded by industry with those found in an extensive study of BPM practitioner profiles. Our findings suggest several discrete roles: Chief Process Officer, Process Owner, Process Architect, Process Consultant, and Process Analyst. We find that while consultants and analysts are the most sought-after positions, they also represent the largest pool of available BPM professionals on the market. Roles that indicate a higher level of maturity such as Process Architects are solicited much less frequently, but are used by job seekers as advertising labels. We find Chief Process Officers to be a desirable role from an organizational maturity perspective, but also the rarest and highest qualified role on the supply side. Our findings provide initial insight for BPM education programs and potential BPM career trajectories.
KW - BPM capability
KW - BPM education
KW - BPM maturity
KW - BPM role modeling
UR - http://www.scopus.com/inward/record.url?scp=84944686274&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84944686274&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-23063-4_22
DO - 10.1007/978-3-319-23063-4_22
M3 - Conference contribution
AN - SCOPUS:84944686274
SN - 9783319230627
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 317
EP - 332
BT - Business Process Management - 13th International Conference, BPM 2015, Proceedings
A2 - Recker, Jan
A2 - Weidlich, Matthias
A2 - Motahari-Nezhad, Hamid Reza
Y2 - 31 August 2015 through 3 September 2015
ER -