TY - GEN
T1 - Cognitive computing
T2 - 15th International Conference on Business Process Management, BPM 2017
AU - Roeglinger, Maximilian
AU - Seyfried, Johannes
AU - Stelzl, Simon
AU - Zur Muehlen, Michael
N1 - Publisher Copyright:
© Springer International Publishing AG 2018.
PY - 2018
Y1 - 2018
N2 - Cognitive Computing promises to fundamentally transform corporate information processing and problem solving. Building on latest advances in cognitive, data, and computer science, Cognitive Computing aims to deliver autonomous reasoning and continuous learning under consideration of contextual insights and the natural interaction of humans and machines. Cognitive Computing is expected to offer significant application opportunities for business process management (BPM). While first studies have investigated the potential impact of Cognitive Computing on BPM, the intersection between both disciplines remains largely unexplored. In particular, little work has been done on identifying Cognitive BPM use cases. To address this gap, we develop an analysis framework that aims to assist researchers and practitioners in the development of Cognitive BPM use case ideas. This framework combines the most significant problem classes addressed by Cognitive Computing with central activities of the BPM lifecycle. We also used the framework as foundation of explorative workshops and report on the most interesting cognitive BPM use cases ideas we discovered.
AB - Cognitive Computing promises to fundamentally transform corporate information processing and problem solving. Building on latest advances in cognitive, data, and computer science, Cognitive Computing aims to deliver autonomous reasoning and continuous learning under consideration of contextual insights and the natural interaction of humans and machines. Cognitive Computing is expected to offer significant application opportunities for business process management (BPM). While first studies have investigated the potential impact of Cognitive Computing on BPM, the intersection between both disciplines remains largely unexplored. In particular, little work has been done on identifying Cognitive BPM use cases. To address this gap, we develop an analysis framework that aims to assist researchers and practitioners in the development of Cognitive BPM use case ideas. This framework combines the most significant problem classes addressed by Cognitive Computing with central activities of the BPM lifecycle. We also used the framework as foundation of explorative workshops and report on the most interesting cognitive BPM use cases ideas we discovered.
KW - Business process management
KW - Cognitive BPM
KW - Cognitive computing
KW - Use cases
UR - http://www.scopus.com/inward/record.url?scp=85041745079&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85041745079&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-74030-0_32
DO - 10.1007/978-3-319-74030-0_32
M3 - Conference contribution
AN - SCOPUS:85041745079
SN - 9783319740294
T3 - Lecture Notes in Business Information Processing
SP - 419
EP - 428
BT - Business Process Management Workshops - BPM 2017 International Workshops, Revised Papers
A2 - Teniente, Ernest
A2 - Weidlich, Matthias
Y2 - 10 September 2017 through 15 September 2017
ER -