Comparing Health Forums: User Engagement, Salient Entities, Medical Detail

Anna Guimarães; Erisa Terolli; Gerhard Weikum

doi:10.1145/3462204.3481748

Comparing Health Forums: User Engagement, Salient Entities, Medical Detail

Anna Guimarães
, Erisa Terolli
, Gerhard Weikum

Department of Computer Science

Max Planck Institute for Informatics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Health discussion forums provide valuable information about diseases, symptoms, treatments and risk factors from a patient perspective, and allow exchanging experiences and mutual support. This paper analyzes and compares three different forums, Health Boards, Patient and Reddit, using three major conditions as representative samples: blood pressure, depression and diabetes. The analysis investigates three principal dimensions: the intensity of user engagement, the explicit coverage of salient entities such as frequent symptoms or risk factors, and the degree of medical detail expressed by specific drugs and their dosages. We report on commonalities across the three forums and on key findings about how they differ in their contents and interactions.

Original language	English
Title of host publication	CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
Pages	57-61
Number of pages	5
ISBN (Electronic)	9781450384797
DOIs	https://doi.org/10.1145/3462204.3481748
State	Published - 23 Oct 2021
Event	24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 Companion - Virtual, Online, United States Duration: 23 Oct 2021 → 27 Oct 2021

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference	24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 Companion
Country/Territory	United States
City	Virtual, Online
Period	23/10/21 → 27/10/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Health informatics
Online health forums
Social Computing
Social Networks
Text tagging

Access to Document

10.1145/3462204.3481748

Cite this

Guimarães, A., Terolli, E., & Weikum, G. (2021). Comparing Health Forums: User Engagement, Salient Entities, Medical Detail. In CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing (pp. 57-61). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW). https://doi.org/10.1145/3462204.3481748

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title = "Comparing Health Forums: User Engagement, Salient Entities, Medical Detail",

abstract = "Health discussion forums provide valuable information about diseases, symptoms, treatments and risk factors from a patient perspective, and allow exchanging experiences and mutual support. This paper analyzes and compares three different forums, Health Boards, Patient and Reddit, using three major conditions as representative samples: blood pressure, depression and diabetes. The analysis investigates three principal dimensions: the intensity of user engagement, the explicit coverage of salient entities such as frequent symptoms or risk factors, and the degree of medical detail expressed by specific drugs and their dosages. We report on commonalities across the three forums and on key findings about how they differ in their contents and interactions.",

keywords = "Health informatics, Online health forums, Social Computing, Social Networks, Text tagging",

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Guimarães, A, Terolli, E & Weikum, G 2021, Comparing Health Forums: User Engagement, Salient Entities, Medical Detail. in CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, pp. 57-61, 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 Companion, Virtual, Online, United States, 23/10/21. https://doi.org/10.1145/3462204.3481748

Comparing Health Forums: User Engagement, Salient Entities, Medical Detail. / Guimarães, Anna; Terolli, Erisa; Weikum, Gerhard.
CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing. 2021. p. 57-61 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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KW - Online health forums

KW - Social Computing

KW - Social Networks

KW - Text tagging

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BT - CSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing

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ER -

Comparing Health Forums: User Engagement, Salient Entities, Medical Detail

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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