Abstract
A business process rules engine (BPRE) enables an organization to adapt quickly to new business requirements. The major contribution of this research is the design, implementation, and evaluation of a novel BPRE that overcomes many of the implementation, validation, and maintenance problems associated with large monolithic rule repositories. The design adopts a database approach that provides users with both process-oriented and policy-oriented views of the rule repository for ease of understanding and maintenance. Also presented in this paper is an innovative and efficient database rule matching algorithm that provides an alternative to the popular Rete algorithm. Objective evaluation of this algorithm by stress testing shows that the BPRE can handle the required production volume in a real world environment. The design discussed in this paper has been successfully implemented in a large financial services organization. A second research contribution is an evaluation of the BPRE artifact through user surveys that help uncover the business values and the issues relating to user acceptance of a business process rules engine.
| Original language | English |
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| Pages | 342-361 |
| Number of pages | 20 |
| State | Published - 2007 |
| Event | 2nd International Conference on Design Science Research in Information Systems and Technology, DESRIST 2007 - Pasadena, CA, United States Duration: 13 May 2007 → 15 May 2007 |
Conference
| Conference | 2nd International Conference on Design Science Research in Information Systems and Technology, DESRIST 2007 |
|---|---|
| Country/Territory | United States |
| City | Pasadena, CA |
| Period | 13/05/07 → 15/05/07 |
Keywords
- Business process management
- Business process rules
- Claim processing
- Rule matching algorithm
- Technology acceptance
- User satisfaction