TY - GEN
T1 - Does sleep deprivation cause online incivility? Evidence from a natural experiment
AU - Mai, Feng
AU - Chen, Zihan
AU - Lindberg, Aron
N1 - Publisher Copyright:
© 40th International Conference on Information Systems, ICIS 2019. All rights reserved.
PY - 2019
Y1 - 2019
N2 - Incivility between members is a major concern for many online communities. This paper provides empirical evidence that sleep deprivation is an important cause of incivility in online communities. Identification comes from the shift to Daylight Saving Time (DST) which leads to individuals experiencing reduced sleep time. Using an archival dataset from English Wikipedia and an annotated corpus, we train machine learning algorithms to automatically identify personal attack, aggressive, and toxic comments. We show that compared to other days, about 22% more uncivil messages originate from the impacted regions on the Mondays following the switch to DST. We also find that the effect is stronger for incivility on article talk pages compared with incivility on user talk pages. We discuss the strategies that can mitigate the harms to online communities due to sleep deprivation.
AB - Incivility between members is a major concern for many online communities. This paper provides empirical evidence that sleep deprivation is an important cause of incivility in online communities. Identification comes from the shift to Daylight Saving Time (DST) which leads to individuals experiencing reduced sleep time. Using an archival dataset from English Wikipedia and an annotated corpus, we train machine learning algorithms to automatically identify personal attack, aggressive, and toxic comments. We show that compared to other days, about 22% more uncivil messages originate from the impacted regions on the Mondays following the switch to DST. We also find that the effect is stronger for incivility on article talk pages compared with incivility on user talk pages. We discuss the strategies that can mitigate the harms to online communities due to sleep deprivation.
KW - Digital collaborations
KW - Incivility
KW - Machine learning
KW - Natural experiment
KW - Online communities
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M3 - Conference contribution
AN - SCOPUS:85114902278
T3 - 40th International Conference on Information Systems, ICIS 2019
BT - 40th International Conference on Information Systems, ICIS 2019
T2 - 40th International Conference on Information Systems, ICIS 2019
Y2 - 15 December 2019 through 18 December 2019
ER -