Does sleep deprivation cause online incivility? Evidence from a natural experiment

Feng Mai, Zihan Chen, Aron Lindberg

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Incivility between members is a major concern for many online communities. This paper provides empirical evidence that sleep deprivation is an important cause of incivility in online communities. Identification comes from the shift to Daylight Saving Time (DST) which leads to individuals experiencing reduced sleep time. Using an archival dataset from English Wikipedia and an annotated corpus, we train machine learning algorithms to automatically identify personal attack, aggressive, and toxic comments. We show that compared to other days, about 22% more uncivil messages originate from the impacted regions on the Mondays following the switch to DST. We also find that the effect is stronger for incivility on article talk pages compared with incivility on user talk pages. We discuss the strategies that can mitigate the harms to online communities due to sleep deprivation.

Original languageEnglish
Title of host publication40th International Conference on Information Systems, ICIS 2019
ISBN (Electronic)9780996683197
StatePublished - 2019
Event40th International Conference on Information Systems, ICIS 2019 - Munich, Germany
Duration: 15 Dec 201918 Dec 2019

Publication series

Name40th International Conference on Information Systems, ICIS 2019

Conference

Conference40th International Conference on Information Systems, ICIS 2019
Country/TerritoryGermany
CityMunich
Period15/12/1918/12/19

Keywords

  • Digital collaborations
  • Incivility
  • Machine learning
  • Natural experiment
  • Online communities

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