Healthcare DSS: Perceived effectiveness and company performance

Tal Ben-Zvi, Paul Rohmeyer

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study investigates decision support systems (DSS) in a simulated healthcare setting and assesses the factors that enhance DSS perceived effectiveness and their impact on company performance. Our analysis shows that perceived system effectiveness correlates to improved company performance. However, investing significant human resources in developing a system does not necessarily guarantee enhanced performance. The findings, consistent with previous empirical studies, strengthen the validity of the simulation exercise as a useful tool for measuring DSS perceived effectiveness.

Original languageEnglish
Title of host publication17th Americas Conference on Information Systems 2011, AMCIS 2011
Pages1100-1107
Number of pages8
StatePublished - 2011
Event17th Americas Conference on Information Systems 2011, AMCIS 2011 - Detroit, MI, United States
Duration: 4 Aug 20118 Aug 2011

Publication series

Name17th Americas Conference on Information Systems 2011, AMCIS 2011
Volume2

Conference

Conference17th Americas Conference on Information Systems 2011, AMCIS 2011
Country/TerritoryUnited States
CityDetroit, MI
Period4/08/118/08/11

Keywords

  • Decision Support Systems
  • Effectiveness
  • Healthcare
  • Simulation

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