Identifying challenges for facilitation in communities of practice

Halbana Tarmizi; Gert Jan De Vreede; Ilze Zigurs

doi:10.1109/HICSS.2006.210

Identifying challenges for facilitation in communities of practice

Halbana Tarmizi, Gert Jan De Vreede, Ilze Zigurs

School of Business

University of Nebraska Omaha

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

21 Scopus citations

Abstract

The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs based on a taxonomy of facilitation tasks inspired by facilitation research in the area of Group Support Systems (GSS). An online survey of the experiences of COP facilitators was conducted to discover which tasks were the most difficult and the most important for COP facilitation. The results show that tasks related to participation are considered by the majority of facilitators to be difficult as well as important. This and other findings can help facilitators in preparing for their role in COPs.

Original language	English
Title of host publication	Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06
Pages	26a
DOIs	https://doi.org/10.1109/HICSS.2006.210
State	Published - 2006
Event	39th Annual Hawaii International Conference on System Sciences, HICSS'06 - Kauai, HI, United States Duration: 4 Jan 2006 → 7 Jan 2006

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	1
ISSN (Print)	1530-1605

Conference

Conference	39th Annual Hawaii International Conference on System Sciences, HICSS'06
Country/Territory	United States
City	Kauai, HI
Period	4/01/06 → 7/01/06

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10.1109/HICSS.2006.210

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title = "Identifying challenges for facilitation in communities of practice",

abstract = "The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs based on a taxonomy of facilitation tasks inspired by facilitation research in the area of Group Support Systems (GSS). An online survey of the experiences of COP facilitators was conducted to discover which tasks were the most difficult and the most important for COP facilitation. The results show that tasks related to participation are considered by the majority of facilitators to be difficult as well as important. This and other findings can help facilitators in preparing for their role in COPs.",

author = "Halbana Tarmizi and {De Vreede}, {Gert Jan} and Ilze Zigurs",

year = "2006",

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note = "39th Annual Hawaii International Conference on System Sciences, HICSS'06 ; Conference date: 04-01-2006 Through 07-01-2006",

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Tarmizi, H, De Vreede, GJ & Zigurs, I 2006, Identifying challenges for facilitation in communities of practice. in Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06., 1579344, Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 1, pp. 26a, 39th Annual Hawaii International Conference on System Sciences, HICSS'06, Kauai, HI, United States, 4/01/06. https://doi.org/10.1109/HICSS.2006.210

Identifying challenges for facilitation in communities of practice. / Tarmizi, Halbana; De Vreede, Gert Jan; Zigurs, Ilze.
Proceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06. 2006. p. 26a 1579344 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 1).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs based on a taxonomy of facilitation tasks inspired by facilitation research in the area of Group Support Systems (GSS). An online survey of the experiences of COP facilitators was conducted to discover which tasks were the most difficult and the most important for COP facilitation. The results show that tasks related to participation are considered by the majority of facilitators to be difficult as well as important. This and other findings can help facilitators in preparing for their role in COPs.

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Identifying challenges for facilitation in communities of practice

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