TY - JOUR
T1 - Identifying the workflow potential of business processes
AU - Becker, Joerg
AU - Uthmann, Christoph V.
AU - Muehlen, Michael zur
AU - Rosemann, Michael
PY - 1999
Y1 - 1999
N2 - Though the activities of business organizations in the field of workflow management are facing an enormous growth, a methodical solution for an essential problem occurring in many workflow projects is still lacking: the identification of those processes that can be supported by workflow applications in a profitable way. In this paper we present a structured framework, which can serve as a guideline for the evaluation of processes during the selection and introduction of a workflow management system. This framework contains three groups of criteria: technical, organizational and economic. Designed as a scoring model, this approach enables the user to evaluate the workflow potential of business processes systematically. First, the underlying concepts and design of the framework are outlined. In the following we describe, how the framework can be adjusted to individual needs through a three-step aggregation process. In order to demonstrate the practical relevance its application within an industrial workflow project is described.
AB - Though the activities of business organizations in the field of workflow management are facing an enormous growth, a methodical solution for an essential problem occurring in many workflow projects is still lacking: the identification of those processes that can be supported by workflow applications in a profitable way. In this paper we present a structured framework, which can serve as a guideline for the evaluation of processes during the selection and introduction of a workflow management system. This framework contains three groups of criteria: technical, organizational and economic. Designed as a scoring model, this approach enables the user to evaluate the workflow potential of business processes systematically. First, the underlying concepts and design of the framework are outlined. In the following we describe, how the framework can be adjusted to individual needs through a three-step aggregation process. In order to demonstrate the practical relevance its application within an industrial workflow project is described.
UR - http://www.scopus.com/inward/record.url?scp=0032756705&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0032756705&partnerID=8YFLogxK
M3 - Conference article
AN - SCOPUS:0032756705
SN - 1060-3425
SP - 199
JO - Proceedings of the Hawaii International Conference on System Sciences
JF - Proceedings of the Hawaii International Conference on System Sciences
T2 - Proceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32
Y2 - 5 January 1999 through 8 January 1999
ER -