Implementing the Balanced Scorecard in Greece: A software firm's experience

Alexandros Papalexandris; George Ioannou; Gregory P. Prastacos

doi:10.1016/j.lrp.2004.05.002

Implementing the Balanced Scorecard in Greece: A software firm's experience

Alexandros Papalexandris
, George Ioannou
, Gregory P. Prastacos

School of Business

Research output: Contribution to journal › Article › peer-review

82 Scopus citations

Abstract

The Balanced Scorecard (BSC) is a relatively new approach to strategic management and performance measurement and control, which has generated substantial interest in the academic and industrial communities. This paper presents the experience from the implementation of a specific BSC model at a large software development company in Greece. The study illustrates and evaluates the main obstacles and shortcomings, as well as the critical success factors that characterise such BSC projects, while offering managerial insights and guidelines for similar implementations.

Original language	English
Pages (from-to)	351-366
Number of pages	16
Journal	Long Range Planning
Volume	37
Issue number	4
DOIs	https://doi.org/10.1016/j.lrp.2004.05.002
State	Published - Aug 2004

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abstract = "The Balanced Scorecard (BSC) is a relatively new approach to strategic management and performance measurement and control, which has generated substantial interest in the academic and industrial communities. This paper presents the experience from the implementation of a specific BSC model at a large software development company in Greece. The study illustrates and evaluates the main obstacles and shortcomings, as well as the critical success factors that characterise such BSC projects, while offering managerial insights and guidelines for similar implementations.",

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Implementing the Balanced Scorecard in Greece: A software firm's experience

Abstract

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