Incident ticket analytics for IT application management services

  • Ta Hsin Li
  • , Rong Liu
  • , Noi Sukaviriya
  • , Ying Li
  • , Jeaha Yang
  • , Michael Sandin
  • , Juhnyoung Lee

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

16 Scopus citations

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