TY - GEN
T1 - Measuring DSS effectiveness in a simulated environment
AU - Ben-Zvi, T.
PY - 2009
Y1 - 2009
N2 - This study uses a business game as a vehicle for implementing decision support systems (DSS). Fifty-Eight companies, consisting of about 300 senior graduate students participating in a business game, developed DSS and reported on the systems developed. Questionnaires were later used to evaluate a number of relevant variables: use of systems, contribution of systems, and user satisfaction. Findings, consistent with previous empirical studies, strengthen the validity of the simulation exercise as a useful tool for measuring DSS effectiveness.
AB - This study uses a business game as a vehicle for implementing decision support systems (DSS). Fifty-Eight companies, consisting of about 300 senior graduate students participating in a business game, developed DSS and reported on the systems developed. Questionnaires were later used to evaluate a number of relevant variables: use of systems, contribution of systems, and user satisfaction. Findings, consistent with previous empirical studies, strengthen the validity of the simulation exercise as a useful tool for measuring DSS effectiveness.
KW - Business games
KW - Decision support systems
KW - Simulations
UR - http://www.scopus.com/inward/record.url?scp=84870307404&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84870307404&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870307404
SN - 9781615675814
T3 - 15th Americas Conference on Information Systems 2009, AMCIS 2009
SP - 5512
EP - 5523
BT - 15th Americas Conference on Information Systems 2009, AMCIS 2009
T2 - 15th Americas Conference on Information Systems 2009, AMCIS 2009
Y2 - 6 August 2009 through 9 August 2009
ER -