On predicting impacts of customizations to standard business processes

Pietro Mazzoleni; Aubrey Rembert; Rama Akkiraju; Rong Liu

doi:10.1007/978-3-642-17358-5_39

On predicting impacts of customizations to standard business processes

Pietro Mazzoleni, Aubrey Rembert, Rama Akkiraju, Rong Liu

IBM

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Adopting standard business processes and then customizing them to suit specific business requirements is a common business practice. However, often, organizations don't fully know the impact of their customizations until after processes are implemented. In this paper, we present an algorithm for predicting the impact of customizations made to standard business processes by leveraging a repository of similar customizations made to the same standard processes. For a customized process whose impact needs to be predicted, similar impact trees are located in a repository using the notion of impact nodes. The algorithm returns a ranked list of impacts predicted for the customizations.

Original language	English
Title of host publication	Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings
Pages	557-562
Number of pages	6
DOIs	https://doi.org/10.1007/978-3-642-17358-5_39
State	Published - 2010
Event	8th International Conference on Service Oriented Computing, ICSOC 2010 - San Francisco, CA, United States Duration: 7 Dec 2010 → 10 Dec 2010

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	6470 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	8th International Conference on Service Oriented Computing, ICSOC 2010
Country/Territory	United States
City	San Francisco, CA
Period	7/12/10 → 10/12/10

Keywords

Best practices
Process Comparison
Process Re-engineering
Tree Comparison

Access to Document

10.1007/978-3-642-17358-5_39

Cite this

Mazzoleni, P., Rembert, A., Akkiraju, R., & Liu, R. (2010). On predicting impacts of customizations to standard business processes. In Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings (pp. 557-562). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6470 LNCS). https://doi.org/10.1007/978-3-642-17358-5_39

Mazzoleni, Pietro ; Rembert, Aubrey ; Akkiraju, Rama et al. / On predicting impacts of customizations to standard business processes. Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings. 2010. pp. 557-562 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Adopting standard business processes and then customizing them to suit specific business requirements is a common business practice. However, often, organizations don't fully know the impact of their customizations until after processes are implemented. In this paper, we present an algorithm for predicting the impact of customizations made to standard business processes by leveraging a repository of similar customizations made to the same standard processes. For a customized process whose impact needs to be predicted, similar impact trees are located in a repository using the notion of impact nodes. The algorithm returns a ranked list of impacts predicted for the customizations.",

keywords = "Best practices, Process Comparison, Process Re-engineering, Tree Comparison",

author = "Pietro Mazzoleni and Aubrey Rembert and Rama Akkiraju and Rong Liu",

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Mazzoleni, P, Rembert, A, Akkiraju, R & Liu, R 2010, On predicting impacts of customizations to standard business processes. in Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 6470 LNCS, pp. 557-562, 8th International Conference on Service Oriented Computing, ICSOC 2010, San Francisco, CA, United States, 7/12/10. https://doi.org/10.1007/978-3-642-17358-5_39

On predicting impacts of customizations to standard business processes. / Mazzoleni, Pietro; Rembert, Aubrey; Akkiraju, Rama et al.
Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings. 2010. p. 557-562 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6470 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Mazzoleni P, Rembert A, Akkiraju R, Liu R. On predicting impacts of customizations to standard business processes. In Service-Oriented Computing - 8th International Conference, ICSOC 2010, Proceedings. 2010. p. 557-562. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-642-17358-5_39

On predicting impacts of customizations to standard business processes

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