Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach

Bijun Wang; Onur Asan; Mo Mansouri

doi:10.1109/ISSE54508.2022.10005383

Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach

Bijun Wang
, Onur Asan
, Mo Mansouri

Department of Systems Engineering

Stevens Institute of Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

13 Scopus citations

Abstract

Artificial intelligence (AI) has become more integrated into healthcare with a promising future. The expansion and application of Artificial Intelligence depend on technologies, policymakers, healthcare providers, as well as patients. Nevertheless, how to systematically understand AI interventions from the patients' perspectives should be further explored. In this paper, we first outline patients' perceptions of integrating AI into healthcare systems through a brief survey-based case study. Next, we emphasized the challenges and concerns of applying AI to complex healthcare systems while considering the components' interactions. Then a three-layer structure was proposed to highlight the complexity of Human-AI-Technology interactions linked to the governance system. Moreover, a causal loop diagram (CLD) is established to analyze the dynamic and causality of the adoption of AI in healthcare inspired by the systems thinking approach to help understand the patients' attitudes and perceptions of the whole picture.

Original language	English
Title of host publication	ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings
ISBN (Electronic)	9781665481823
DOIs	https://doi.org/10.1109/ISSE54508.2022.10005383
State	Published - 2022
Event	8th IEEE International Symposium on Systems Engineering, ISSE 2022 - Vienna, Austria Duration: 24 Oct 2022 → 26 Oct 2022

Publication series

Name	ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings

Conference

Conference	8th IEEE International Symposium on Systems Engineering, ISSE 2022
Country/Territory	Austria
City	Vienna
Period	24/10/22 → 26/10/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

artificial intelligence
causal loop diagram
healthcare systems
systems thinking

Access to Document

10.1109/ISSE54508.2022.10005383

Cite this

Wang, B., Asan, O., & Mansouri, M. (2022). Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach. In ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings (ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings). https://doi.org/10.1109/ISSE54508.2022.10005383

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title = "Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach",

abstract = "Artificial intelligence (AI) has become more integrated into healthcare with a promising future. The expansion and application of Artificial Intelligence depend on technologies, policymakers, healthcare providers, as well as patients. Nevertheless, how to systematically understand AI interventions from the patients' perspectives should be further explored. In this paper, we first outline patients' perceptions of integrating AI into healthcare systems through a brief survey-based case study. Next, we emphasized the challenges and concerns of applying AI to complex healthcare systems while considering the components' interactions. Then a three-layer structure was proposed to highlight the complexity of Human-AI-Technology interactions linked to the governance system. Moreover, a causal loop diagram (CLD) is established to analyze the dynamic and causality of the adoption of AI in healthcare inspired by the systems thinking approach to help understand the patients' attitudes and perceptions of the whole picture.",

keywords = "artificial intelligence, causal loop diagram, healthcare systems, systems thinking",

author = "Bijun Wang and Onur Asan and Mo Mansouri",

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Wang, B, Asan, O & Mansouri, M 2022, Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach. in ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings. ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings, 8th IEEE International Symposium on Systems Engineering, ISSE 2022, Vienna, Austria, 24/10/22. https://doi.org/10.1109/ISSE54508.2022.10005383

Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach. / Wang, Bijun; Asan, Onur ; Mansouri, Mo.
ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings. 2022. (ISSE 2022 - 2022 8th IEEE International Symposium on Systems Engineering, Conference Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Artificial intelligence (AI) has become more integrated into healthcare with a promising future. The expansion and application of Artificial Intelligence depend on technologies, policymakers, healthcare providers, as well as patients. Nevertheless, how to systematically understand AI interventions from the patients' perspectives should be further explored. In this paper, we first outline patients' perceptions of integrating AI into healthcare systems through a brief survey-based case study. Next, we emphasized the challenges and concerns of applying AI to complex healthcare systems while considering the components' interactions. Then a three-layer structure was proposed to highlight the complexity of Human-AI-Technology interactions linked to the governance system. Moreover, a causal loop diagram (CLD) is established to analyze the dynamic and causality of the adoption of AI in healthcare inspired by the systems thinking approach to help understand the patients' attitudes and perceptions of the whole picture.

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KW - causal loop diagram

KW - healthcare systems

KW - systems thinking

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M3 - Conference contribution

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ER -

Patients' Perceptions of Integrating AI into Healthcare: Systems Thinking Approach

Abstract

Publication series

Conference

UN SDGs

Keywords

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