Patterns of Facilitation in Online Communities of Practice

Halbana Tarmizi; Gert Jan de Vreede

doi:10.4018/978-1-60566-958-8.ch010

Patterns of Facilitation in Online Communities of Practice

Halbana Tarmizi
, Gert Jan de Vreede

School of Business

Abu Dhabi University

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Communities of practice have gained foothold in knowledge management initiatives. Still, there are challenges for COP to thrive and to serve its purpose. Facilitation can help COP in overcoming some of the challenges. However, facilitation in COP by itself is challenging as we are dealing with different types of COP that exhibit different characteristics. Through content analysis of facilitators’ postings the authors identified several tasks commonly performed by facilitators from different COPs. Knowing how to accomplish those tasks will help COP facilitators in assisting their communities to thrive.

Original language	English
Title of host publication	Leadership in the Digital Enterprise
Subtitle of host publication	Issues and Challenges
Pages	131-142
Number of pages	12
ISBN (Electronic)	9781605669595
DOIs	https://doi.org/10.4018/978-1-60566-958-8.ch010
State	Published - 1 Jan 2009

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Patterns of Facilitation in Online Communities of Practice

Abstract

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