Perspectives on measuring enterprise resilience

Ozgur Erol, Devanandham Henry, Brian Sauser, Mo Mansouri

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

47 Scopus citations

Abstract

The new paradigm, known as "resilience engineering", emphasizes the importance of measuring resilience and suggests the development of methodologies to analyze and prepare to improve the resilience of enterprises. In this paper we review existing resilience measurement methodologies, and propose new modes of measurement. We define enterprise resilience as the capacity to decrease vulnerability, the ability to change and adapt, and the ability to recover quickly from disruption. Using this definition, we identify metrics which evaluate, more specifically: (1) an enterprise's capability to decrease its level of vulnerability to expected and unexpected events, (2) its ability to change itself and adapt to changing environment; (3) its ability to recover in the least possible time in case of a disruptive event. Based on the discussed enterprise resilience metrics, we use several examples and evaluate a set of illustrative responses to common disruptions.

Original languageEnglish
Title of host publication2010 IEEE International Systems Conference Proceedings, SysCon 2010
Pages587-592
Number of pages6
DOIs
StatePublished - 2010
Event4th International Systems Conference, SysCon 2010 - San Diego, CA, United States
Duration: 5 Apr 20108 Apr 2010

Publication series

Name2010 IEEE International Systems Conference Proceedings, SysCon 2010

Conference

Conference4th International Systems Conference, SysCon 2010
Country/TerritoryUnited States
CitySan Diego, CA
Period5/04/108/04/10

Keywords

  • Enterprise resilience
  • Enterprise resilience metrics
  • Resilience engineering
  • Resilience metrics

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