TY - GEN
T1 - Progressive scenarios
T2 - 16th ACM International Conference on Supporting Group Work, GROUP'10
AU - Huh, Jina
AU - Ackerman, Mark S.
AU - Newman, Mark W.
AU - Buyuktur, Ayse G.
PY - 2010
Y1 - 2010
N2 - For emerging group technologies that require evaluations on long-term use and social norms, assumptions, and implicit rules that develop around the technologies, standard usability testing may not be adequate. At the same time, field based research that allows for observing technology use over long-term is costly in terms of time. In this paper, we present a rapid method that we call progressive scenarios, which could help replicate the processes by which interpretations evolve over time in natural settings and how invisible assumptions and social norms dictate the technology use. Using a preliminary design concept of a publicly available ambient personal information and communication system, we demonstrate how the method helped to elicit design implications.
AB - For emerging group technologies that require evaluations on long-term use and social norms, assumptions, and implicit rules that develop around the technologies, standard usability testing may not be adequate. At the same time, field based research that allows for observing technology use over long-term is costly in terms of time. In this paper, we present a rapid method that we call progressive scenarios, which could help replicate the processes by which interpretations evolve over time in natural settings and how invisible assumptions and social norms dictate the technology use. Using a preliminary design concept of a publicly available ambient personal information and communication system, we demonstrate how the method helped to elicit design implications.
KW - ambiguity
KW - multiple interpretations
KW - scenario-based design
KW - user-centered design
UR - https://www.scopus.com/pages/publications/78751692151
UR - https://www.scopus.com/inward/citedby.url?scp=78751692151&partnerID=8YFLogxK
U2 - 10.1145/1880071.1880077
DO - 10.1145/1880071.1880077
M3 - Conference contribution
AN - SCOPUS:78751692151
SN - 9781450303873
T3 - Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP'10
SP - 31
EP - 34
BT - Proceedings of the 16th ACM International Conference on Supporting Group Work, GROUP'10
Y2 - 7 November 2010 through 10 November 2010
ER -