Providers’ perceived facilitators and barriers to EHR screen sharing in outpatient settings

    Research output: Contribution to journalArticlepeer-review

    15 Scopus citations

    Abstract

    As health care becomes more patient-centered, some scholars and policy makers propose shifting use of electronic health records (EHRs) to a tool to educate and engage patients. Physician-patient screen sharing may provide a way to achieve this. However, the barriers and facilitators that physicians experience with screen sharing are unknown. In this study, we explored providers’ facilitators and barriers to using EHR as a primary care communication tool. We conducted an interview study with 14 primary care providers to discover their views on screen sharing. We used the work system model as a conceptual framework to classify emergent factors. Content analysis yielded 28 facilitators and 56 barriers to patient-centered screen sharing in primary care. We linked these to work system elements. We outline suggestions for more patient-centered EHR systems, and for provider communication training. Finally, we consider the role screen sharing might play in the development of physician-patient situation awareness.

    Original languageEnglish
    Pages (from-to)301-307
    Number of pages7
    JournalApplied Ergonomics
    Volume58
    DOIs
    StatePublished - 1 Jan 2017

    Keywords

    • Barriers and facilitators
    • EHRs
    • Physician-EHR interaction
    • Physician-patient communication
    • Works system model

    Fingerprint

    Dive into the research topics of 'Providers’ perceived facilitators and barriers to EHR screen sharing in outpatient settings'. Together they form a unique fingerprint.

    Cite this