TY - JOUR
T1 - Revealing insights of users' perceptions
T2 - 22nd International Conference on Engineering Design, ICED 2019
AU - Liao, Ting
AU - Tanner, Kesler
AU - MacDonald, Erin
N1 - Publisher Copyright:
© 2019 Design Society. All rights reserved.
PY - 2019
Y1 - 2019
N2 - The wearable products market is growing rapidly. Engaging users on an emotional level may be the key to long-term use and attracting new customers. While researchers have proposed various design approaches to realize design qualities for wearable devices, emotional needs are overlooked in the design process. To bridge this gap, we developed an approach with an online tool that uses a two-axis interactive collage for users to compare and evaluate wearable products with targeted emotion-related descriptive words. This approach enabled us to explore how users perceive products and identify types of emotions that were associated with their preferences for and perceptions of the product's form and visible characteristics. The study demonstrated this design approach to reveal insights into the relationships between product characteristics and design goals, such as user comfort, user delight, and perceived product usefulness. The results showed that products that resemble clothes were perceived as more delightful and comfortable. This study suggests that the approach can be further used to explore other design concepts or goals.
AB - The wearable products market is growing rapidly. Engaging users on an emotional level may be the key to long-term use and attracting new customers. While researchers have proposed various design approaches to realize design qualities for wearable devices, emotional needs are overlooked in the design process. To bridge this gap, we developed an approach with an online tool that uses a two-axis interactive collage for users to compare and evaluate wearable products with targeted emotion-related descriptive words. This approach enabled us to explore how users perceive products and identify types of emotions that were associated with their preferences for and perceptions of the product's form and visible characteristics. The study demonstrated this design approach to reveal insights into the relationships between product characteristics and design goals, such as user comfort, user delight, and perceived product usefulness. The results showed that products that resemble clothes were perceived as more delightful and comfortable. This study suggests that the approach can be further used to explore other design concepts or goals.
KW - Design methods
KW - Emotional design
KW - User centred design
KW - User perception
KW - Wearable devices
UR - http://www.scopus.com/inward/record.url?scp=85079770642&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85079770642&partnerID=8YFLogxK
U2 - 10.1017/dsi.2019.404
DO - 10.1017/dsi.2019.404
M3 - Conference article
AN - SCOPUS:85079770642
SN - 2220-4334
VL - 2019-August
SP - 3969
EP - 3978
JO - Proceedings of the International Conference on Engineering Design, ICED
JF - Proceedings of the International Conference on Engineering Design, ICED
Y2 - 5 August 2019 through 8 August 2019
ER -