Risk management in the BPM lifecycle

Michael Zur Muehlen, Danny Ting Yi Ho

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

65 Scopus citations

Abstract

Business Process Management is considered an essential strategy to create and maintain competitive advantage by streamlining and monitoring corporate processes. While the identification of critical success factors for the management of business process related projects has been addressed by some research projects, the risks associated with these projects have received considerably less attention. This is a concern: Although BPM projects contain phases that relate to traditional software development and deployment projects, the application of risk mitigation strategies found in software engineering ignores the subsequent process management phases that follow upon the implementation and automation of processes. This paper provides an overview of risks associated with BPM projects along the phases of the BPM lifecycle. After a classification of the risks identified with individual lifecycle phases and transitions we discuss four strategies to deal with these risks: avoidance, mitigation, transfer, and acceptance. The outlook of this paper discusses how assessment frameworks such as CobIT and COSO can be applied to risk management in the context of BPM.

Original languageEnglish
Title of host publicationBusiness Process Management Workshops - BPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS, Revised Selected Papers
Pages454-466
Number of pages13
StatePublished - 2005
EventBPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS - Nancy, France
Duration: 5 Sep 20055 Sep 2005

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3812 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceBPM 2005 International Workshops, BPI, BPD, ENEI, BPRM, WSCOBPM, BPS
Country/TerritoryFrance
CityNancy
Period5/09/055/09/05

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