Simulating decision support systems: A laboratory experiment

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2 Scopus citations

Abstract

This study implements decision support systems (DSS) in a business simulation game. Fifty-Eight companies, consisting of about 300 senior graduate students participating in a business game, developed DSS and reported on the systems developed. We later evaluated a number of variables related to their DSS: Use of systems, contribution of systems, and user satisfaction. Our findings validate the use of the simulation exercise as a practical tool for measuring DSS effectiveness.

Original languageEnglish
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages4360-4368
Number of pages9
StatePublished - 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: 6 Aug 20099 Aug 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume7

Conference

Conference15th Americas Conference on Information Systems 2009, AMCIS 2009
Country/TerritoryUnited States
CitySan Francisco, CA
Period6/08/099/08/09

Keywords

  • Business games
  • Decision support systems
  • Simulations

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