Systems approach to modeling controversy in Human factors and ergonomics (HFE)

Mehdi Poornikoo, Mo Mansouri

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    1 Scopus citations

    Abstract

    Contemporary debate regarding the shortcomings of human factors and ergonomics (HFE) models has inspired a growing interest in the HFE community to reconsider what constitutes a scientific model. Concerns are raised about the scientific credibility and adequacy of the existing models to explain human performance in sociotechnical systems. This study aims to address the debate through an epistemological understanding of different modeling approaches and discuss the suitability of each modeling approach for HFE problems in socio-technical systems. We argue that above anything, HFE is a systems discipline and therefore requires systems models and methodologies to support systems view on performance. The dominant outcome-oriented modeling approaches are ill-suited to study the complexity of today's sociotechnical systems. Alternatively, mathematical and simulation modeling can be beneficial in highlighting the inherent complexities, feedback loops, and temporal properties of HFE constructs.

    Original languageEnglish
    Title of host publication2023 18th Annual System of Systems Engineering Conference, SoSe 2023
    ISBN (Electronic)9798350327236
    DOIs
    StatePublished - 2023
    Event18th Annual System of Systems Engineering Conference, SoSe 2023 - Lille, France
    Duration: 14 Jun 202316 Jun 2023

    Publication series

    Name2023 18th Annual System of Systems Engineering Conference, SoSe 2023

    Conference

    Conference18th Annual System of Systems Engineering Conference, SoSe 2023
    Country/TerritoryFrance
    CityLille
    Period14/06/2316/06/23

    Keywords

    • Cognitive system engineering
    • Human automation interaction
    • Human factors and ergonomics
    • Systems thinking
    • folk models

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