TY - GEN
T1 - Systems approach to modeling controversy in Human factors and ergonomics (HFE)
AU - Poornikoo, Mehdi
AU - Mansouri, Mo
N1 - Publisher Copyright:
© 2023 IEEE.
PY - 2023
Y1 - 2023
N2 - Contemporary debate regarding the shortcomings of human factors and ergonomics (HFE) models has inspired a growing interest in the HFE community to reconsider what constitutes a scientific model. Concerns are raised about the scientific credibility and adequacy of the existing models to explain human performance in sociotechnical systems. This study aims to address the debate through an epistemological understanding of different modeling approaches and discuss the suitability of each modeling approach for HFE problems in socio-technical systems. We argue that above anything, HFE is a systems discipline and therefore requires systems models and methodologies to support systems view on performance. The dominant outcome-oriented modeling approaches are ill-suited to study the complexity of today's sociotechnical systems. Alternatively, mathematical and simulation modeling can be beneficial in highlighting the inherent complexities, feedback loops, and temporal properties of HFE constructs.
AB - Contemporary debate regarding the shortcomings of human factors and ergonomics (HFE) models has inspired a growing interest in the HFE community to reconsider what constitutes a scientific model. Concerns are raised about the scientific credibility and adequacy of the existing models to explain human performance in sociotechnical systems. This study aims to address the debate through an epistemological understanding of different modeling approaches and discuss the suitability of each modeling approach for HFE problems in socio-technical systems. We argue that above anything, HFE is a systems discipline and therefore requires systems models and methodologies to support systems view on performance. The dominant outcome-oriented modeling approaches are ill-suited to study the complexity of today's sociotechnical systems. Alternatively, mathematical and simulation modeling can be beneficial in highlighting the inherent complexities, feedback loops, and temporal properties of HFE constructs.
KW - Cognitive system engineering
KW - Human automation interaction
KW - Human factors and ergonomics
KW - Systems thinking
KW - folk models
UR - http://www.scopus.com/inward/record.url?scp=85166739042&partnerID=8YFLogxK
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U2 - 10.1109/SoSE59841.2023.10178634
DO - 10.1109/SoSE59841.2023.10178634
M3 - Conference contribution
AN - SCOPUS:85166739042
T3 - 2023 18th Annual System of Systems Engineering Conference, SoSe 2023
BT - 2023 18th Annual System of Systems Engineering Conference, SoSe 2023
T2 - 18th Annual System of Systems Engineering Conference, SoSe 2023
Y2 - 14 June 2023 through 16 June 2023
ER -