TY - GEN
T1 - Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS
AU - Kjøarstad, Marianne
AU - Mansouri, Mo
AU - Muller, Gerrit
AU - Kjenner, Svein
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/5
Y1 - 2019/5
N2 - This paper focuses on applying Systems Thinking for early validation of user needs in the front end of innovation for extending an offshore SoS with renewable energy. A high degree of uncertainty and ambiguity characterizes this early phase. Early validation of user needs is assumed to be a key for successful value creation in the early phase development of new systems. The user needs can be difficult to understand and subject to change due to the ambiguous nature of the innovation process. Systems Thinking is a mindset that increases understanding of the system's context and behavior; it helps identifying possible leverage points. This paper applies Systems Thinking methodology in a real case for an industrial project adding renewable energy to offshore installations. We developed in this research graphical presentations to communicate system openness and user needs for the operational phase of the system. The graphical presentations were tested out on stakeholders. We found the Systems Thinking methodology and the graphical presentations to be helpful tools for successful stakeholder communication with the purpose of early validation of user needs.
AB - This paper focuses on applying Systems Thinking for early validation of user needs in the front end of innovation for extending an offshore SoS with renewable energy. A high degree of uncertainty and ambiguity characterizes this early phase. Early validation of user needs is assumed to be a key for successful value creation in the early phase development of new systems. The user needs can be difficult to understand and subject to change due to the ambiguous nature of the innovation process. Systems Thinking is a mindset that increases understanding of the system's context and behavior; it helps identifying possible leverage points. This paper applies Systems Thinking methodology in a real case for an industrial project adding renewable energy to offshore installations. We developed in this research graphical presentations to communicate system openness and user needs for the operational phase of the system. The graphical presentations were tested out on stakeholders. We found the Systems Thinking methodology and the graphical presentations to be helpful tools for successful stakeholder communication with the purpose of early validation of user needs.
KW - Early phase systems engineering
KW - Early validation
KW - Front end of innovation
KW - Renewable energy
KW - Systems Thinking
KW - User needs
UR - http://www.scopus.com/inward/record.url?scp=85069792099&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85069792099&partnerID=8YFLogxK
U2 - 10.1109/SYSOSE.2019.8753865
DO - 10.1109/SYSOSE.2019.8753865
M3 - Conference contribution
AN - SCOPUS:85069792099
T3 - 2019 14th Annual Conference System of Systems Engineering, SoSE 2019
SP - 382
EP - 387
BT - 2019 14th Annual Conference System of Systems Engineering, SoSE 2019
T2 - 14th Annual Conference System of Systems Engineering, SoSE 2019
Y2 - 19 May 2019 through 22 May 2019
ER -