Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS

Marianne Kjøarstad; Mo Mansouri; Gerrit Muller; Svein Kjenner

doi:10.1109/SYSOSE.2019.8753865

Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS

Marianne Kjøarstad
, Mo Mansouri
, Gerrit Muller
, Svein Kjenner

Department of Systems Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

5 Scopus citations

Abstract

This paper focuses on applying Systems Thinking for early validation of user needs in the front end of innovation for extending an offshore SoS with renewable energy. A high degree of uncertainty and ambiguity characterizes this early phase. Early validation of user needs is assumed to be a key for successful value creation in the early phase development of new systems. The user needs can be difficult to understand and subject to change due to the ambiguous nature of the innovation process. Systems Thinking is a mindset that increases understanding of the system's context and behavior; it helps identifying possible leverage points. This paper applies Systems Thinking methodology in a real case for an industrial project adding renewable energy to offshore installations. We developed in this research graphical presentations to communicate system openness and user needs for the operational phase of the system. The graphical presentations were tested out on stakeholders. We found the Systems Thinking methodology and the graphical presentations to be helpful tools for successful stakeholder communication with the purpose of early validation of user needs.

Original language	English
Title of host publication	2019 14th Annual Conference System of Systems Engineering, SoSE 2019
Pages	382-387
Number of pages	6
ISBN (Electronic)	9781728104577
DOIs	https://doi.org/10.1109/SYSOSE.2019.8753865
State	Published - May 2019
Event	14th Annual Conference System of Systems Engineering, SoSE 2019 - Anchorage, United States Duration: 19 May 2019 → 22 May 2019

Publication series

Name	2019 14th Annual Conference System of Systems Engineering, SoSE 2019

Conference

Conference	14th Annual Conference System of Systems Engineering, SoSE 2019
Country/Territory	United States
City	Anchorage
Period	19/05/19 → 22/05/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 7 Affordable and Clean Energy
SDG 9 Industry, Innovation, and Infrastructure

Keywords

Early phase systems engineering
Early validation
Front end of innovation
Renewable energy
Systems Thinking
User needs

Access to Document

10.1109/SYSOSE.2019.8753865

Cite this

Kjøarstad, M., Mansouri, M., Muller, G., & Kjenner, S. (2019). Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS. In 2019 14th Annual Conference System of Systems Engineering, SoSE 2019 (pp. 382-387). Article 8753865 (2019 14th Annual Conference System of Systems Engineering, SoSE 2019). https://doi.org/10.1109/SYSOSE.2019.8753865

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title = "Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS",

abstract = "This paper focuses on applying Systems Thinking for early validation of user needs in the front end of innovation for extending an offshore SoS with renewable energy. A high degree of uncertainty and ambiguity characterizes this early phase. Early validation of user needs is assumed to be a key for successful value creation in the early phase development of new systems. The user needs can be difficult to understand and subject to change due to the ambiguous nature of the innovation process. Systems Thinking is a mindset that increases understanding of the system's context and behavior; it helps identifying possible leverage points. This paper applies Systems Thinking methodology in a real case for an industrial project adding renewable energy to offshore installations. We developed in this research graphical presentations to communicate system openness and user needs for the operational phase of the system. The graphical presentations were tested out on stakeholders. We found the Systems Thinking methodology and the graphical presentations to be helpful tools for successful stakeholder communication with the purpose of early validation of user needs.",

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author = "Marianne Kj{\o}arstad and Mo Mansouri and Gerrit Muller and Svein Kjenner",

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year = "2019",

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doi = "10.1109/SYSOSE.2019.8753865",

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Kjøarstad, M, Mansouri, M, Muller, G & Kjenner, S 2019, Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS. in 2019 14th Annual Conference System of Systems Engineering, SoSE 2019., 8753865, 2019 14th Annual Conference System of Systems Engineering, SoSE 2019, pp. 382-387, 14th Annual Conference System of Systems Engineering, SoSE 2019, Anchorage, United States, 19/05/19. https://doi.org/10.1109/SYSOSE.2019.8753865

Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS. / Kjøarstad, Marianne; Mansouri, Mo; Muller, Gerrit et al.
2019 14th Annual Conference System of Systems Engineering, SoSE 2019. 2019. p. 382-387 8753865 (2019 14th Annual Conference System of Systems Engineering, SoSE 2019).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - This paper focuses on applying Systems Thinking for early validation of user needs in the front end of innovation for extending an offshore SoS with renewable energy. A high degree of uncertainty and ambiguity characterizes this early phase. Early validation of user needs is assumed to be a key for successful value creation in the early phase development of new systems. The user needs can be difficult to understand and subject to change due to the ambiguous nature of the innovation process. Systems Thinking is a mindset that increases understanding of the system's context and behavior; it helps identifying possible leverage points. This paper applies Systems Thinking methodology in a real case for an industrial project adding renewable energy to offshore installations. We developed in this research graphical presentations to communicate system openness and user needs for the operational phase of the system. The graphical presentations were tested out on stakeholders. We found the Systems Thinking methodology and the graphical presentations to be helpful tools for successful stakeholder communication with the purpose of early validation of user needs.

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KW - Renewable energy

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Systems thinking for early validation of user needs in the front end of innovation; A case study in an offshore SoS

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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