Technology adaptation model for business process automation

Edward A. Stohr, J. Leon Zhao

Research output: Contribution to journalConference articlepeer-review

15 Scopus citations

Abstract

A number of new technologies aimed at automating office work has been developed over the last 20 years with seemingly little impact on overall office productivity. We propose a conceptual model for technology adaptation for business process automation that stresses both technology-organization fit and technology-process fit. The goal of our study is to develop a systematic approach that addresses the needs for the organization to be adaptive and for work to be flexible. The technology adaptation model we develop is useful for technology providers in the workflow management area and for business managers who wish to take advantage of the new work-related technologies.

Original languageEnglish
Pages (from-to)405-414
Number of pages10
JournalProceedings of the Hawaii International Conference on System Sciences
Volume4
StatePublished - 1997
EventProceedings of the 1997 30th Annual Hawaii International Conference on System Sciences. Part 1 (of 6) - Wailea, HI, USA
Duration: 7 Jan 199710 Jan 1997

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