The Future of Research on Online Health Communities: Discussing Membership, Structure, and Support

Alexandra Papoutsaki, Jina Huh-Yoo, Haley Macleod, Lena Mamykina, Andrew D. Miller, Svetlana Yarosh, Daniel A. Epstein

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

Abstract

Online health communities (OHCs) are spaces where people gather for informational and emotional support around specific medical conditions and concerns. Although OHCs are an active and exciting research area that continuously attracts a wide range of approaches and methodologies, the focus has been mostly on a limited selection of OHCs or medical conditions. At the same time, there are novel challenges that OHCs face, including changes to the medical system resulting from the COVID-19 crisis, increased medical misinformation propagating online, and additional focus on personalized medical advice that is less attainable in traditional medical systems. This workshop will bring together researchers to discuss and produce generalizable lessons about membership, structure, and support in OHCs in the context of these novel changes, generating research agendas for future exploration and design of OHCs.

Original languageEnglish
Title of host publicationCSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
Pages352-355
Number of pages4
ISBN (Electronic)9781450384797
DOIs
StatePublished - 23 Oct 2021
Event24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 - Virtual, Online, United States
Duration: 23 Oct 202127 Oct 2021

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021
Country/TerritoryUnited States
CityVirtual, Online
Period23/10/2127/10/21

Keywords

  • Caregivers
  • Healthcare providers
  • Online health communities
  • Self-management
  • Sensemaking

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