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The Future of Research on Online Health Communities: Discussing Membership, Structure, and Support

  • Alexandra Papoutsaki
  • , Jina Huh-Yoo
  • , Haley Macleod
  • , Lena Mamykina
  • , Andrew D. Miller
  • , Svetlana Yarosh
  • , Daniel A. Epstein
    • Pomona College
    • Meta
    • Columbia University
    • Indiana University-Purdue University Indianapolis
    • University of Minnesota Twin Cities
    • University of California at Irvine

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

    6 Scopus citations

    Abstract

    Online health communities (OHCs) are spaces where people gather for informational and emotional support around specific medical conditions and concerns. Although OHCs are an active and exciting research area that continuously attracts a wide range of approaches and methodologies, the focus has been mostly on a limited selection of OHCs or medical conditions. At the same time, there are novel challenges that OHCs face, including changes to the medical system resulting from the COVID-19 crisis, increased medical misinformation propagating online, and additional focus on personalized medical advice that is less attainable in traditional medical systems. This workshop will bring together researchers to discuss and produce generalizable lessons about membership, structure, and support in OHCs in the context of these novel changes, generating research agendas for future exploration and design of OHCs.

    Original languageEnglish
    Title of host publicationCSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
    Pages352-355
    Number of pages4
    ISBN (Electronic)9781450384797
    DOIs
    StatePublished - 23 Oct 2021
    Event24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 Companion - Virtual, Online, United States
    Duration: 23 Oct 2021 → 27 Oct 2021

    Publication series

    NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

    Conference

    Conference24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 Companion
    Country/TerritoryUnited States
    CityVirtual, Online
    Period23/10/21 → 27/10/21

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 3 - Good Health and Well-being
      SDG 3 Good Health and Well-being

    Keywords

    • Caregivers
    • Healthcare providers
    • Online health communities
    • Self-management
    • Sensemaking

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