The Impact of Double Screen Electronic Health Records on Doctor-Patient Verbal Communication and Sentiment: Comparing White Americans and African Americans

Safa Elkefi, Onur Asan, Avishek Choudhury

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    Many studies have been carried out on the impact of Electronic Health Records (EHR) on doctor-patient communication. In this study, we emphasize on verbal communication and conduct an exploratory analysis to understand how the presence of double screen EHR impacts doctor-patient verbal communication across different races. We use sentiment as a measure of double screen EHR sharing, where positive sentiment indicates preference towards EHR sharing using a double screen and negative sentiment indicates otherwise. Our study indicates that the doctor's gender and patient's race have a noticeable impact on EHR screen sharing adoption and sentiment.

    Original languageEnglish
    Title of host publication2020 IEEE International Conference on Healthcare Informatics, ICHI 2020
    ISBN (Electronic)9781728153827
    DOIs
    StatePublished - Nov 2020
    Event8th IEEE International Conference on Healthcare Informatics, ICHI 2020 - Virtual, Oldenburg, Germany
    Duration: 30 Nov 20203 Dec 2020

    Publication series

    Name2020 IEEE International Conference on Healthcare Informatics, ICHI 2020

    Conference

    Conference8th IEEE International Conference on Healthcare Informatics, ICHI 2020
    Country/TerritoryGermany
    CityVirtual, Oldenburg
    Period30/11/203/12/20

    Keywords

    • Electronic Health Records
    • doctor-patient communication
    • natural language processing
    • screen sharing
    • sentiment analysis
    • text min-ing

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