TY - JOUR
T1 - Training issues associated with COTS-based information intensive systems
AU - Farr, John V.
AU - Verma, Dinesh
PY - 2002/12/1
Y1 - 2002/12/1
N2 - One key aspect of commercial-off-the-shelf (COTS) based systems pertains to operations and maintenance training. Therein lies the focus of this paper. Factors necessary in the development of a training program to support rapid COTS insertion at the system and platforms levels are initially identified. Thereafter, this paper summarizes the results of best training practices and metrics survey and presents a rational methodology to support the development and assessment of training programs for this type of environment. The results of a survey focused on assessing and identifying training delivery methods, trainee learning, and training results are also presented. Finally, a framework for evaluating candidate training program alternatives is presented.
AB - One key aspect of commercial-off-the-shelf (COTS) based systems pertains to operations and maintenance training. Therein lies the focus of this paper. Factors necessary in the development of a training program to support rapid COTS insertion at the system and platforms levels are initially identified. Thereafter, this paper summarizes the results of best training practices and metrics survey and presents a rational methodology to support the development and assessment of training programs for this type of environment. The results of a survey focused on assessing and identifying training delivery methods, trainee learning, and training results are also presented. Finally, a framework for evaluating candidate training program alternatives is presented.
KW - Systems
KW - Training
UR - http://www.scopus.com/inward/record.url?scp=84986091927&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84986091927&partnerID=8YFLogxK
U2 - 10.1108/03090590210451533
DO - 10.1108/03090590210451533
M3 - Article
AN - SCOPUS:84986091927
SN - 0309-0590
VL - 26
SP - 442
EP - 452
JO - Journal of European Industrial Training
JF - Journal of European Industrial Training
IS - 9
ER -