Using eye trackers for usability evaluation of health information technology: A systematic literature review

Onur Asan, Yushi Yang

    Research output: Contribution to journalReview articlepeer-review

    54 Scopus citations

    Abstract

    Background: Eye-tracking technology has been used to measure human cognitive processes and has the potential to improve the usability of health information technology (HIT). However, it is still unclear how the eye-tracking method can be integrated with other traditional usability methodologies to achieve its full potential. Objective: The objective of this study was to report on HIT evaluation studies that have used eye-tracker technology, and to envision the potential use of eye-tracking technology in future research. Methods: We used four reference databases to initially identify 5248 related papers, which resulted in only 9 articles that met our inclusion criteria. Results: Eye-tracking technology was useful in finding usability problems in many ways, but is still in its infancy for HIT usability evaluation. Limited types of HITs have been evaluated by eye trackers, and there has been a lack of evaluation research in natural settings. Conclusions: More research should be done in natural settings to discover the real contextual-based usability problems of clinical and mobile HITs using eye-tracking technology with more standardized methodologies and guidance.

    Original languageEnglish
    Article numbere5
    JournalJMIR Human Factors
    Volume2
    Issue number1
    DOIs
    StatePublished - 1 Jan 2015

    Keywords

    • Eye-tracking technology
    • Health information technology
    • Usability evaluation

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