TY - JOUR
T1 - Workflow Automation
T2 - Overview and Research Issues
AU - Stohr, Edward A.
AU - Zhao, J. Leon
PY - 2001
Y1 - 2001
N2 - Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper, we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.
AB - Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper, we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.
KW - Research issues
KW - Workflow management systems
KW - Workflow overview
UR - http://www.scopus.com/inward/record.url?scp=0035627978&partnerID=8YFLogxK
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U2 - 10.1023/A:1011457324641
DO - 10.1023/A:1011457324641
M3 - Article
AN - SCOPUS:0035627978
SN - 1387-3326
VL - 3
SP - 281
EP - 296
JO - Information Systems Frontiers
JF - Information Systems Frontiers
IS - 3
ER -