TY - GEN
T1 - Workflow-based process monitoring and controlling - technical and organizational issues
AU - zur Muehlen, Michael
AU - Rosemann, Michael
N1 - Publisher Copyright:
© 2000 IEEE
PY - 2000
Y1 - 2000
N2 - Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project CONGO1 we develop a process analysis tool (PISA) that can be employed to analyze the audit trail data of different workflow management systems in conjunction with target data from business process modeling tools. A working prototype has been completed that integrates data of the ARIS Toolset and IBM MQSeries Workflow. The analysis focuses on three different perspectives - processes and functions, involved resources, and process objects. We outline the economic aspects of workflow-based process monitoring and controlling and the current state of the art in monitoring facilities provided by current workflow management systems and existing standards. After a discussion of the three evaluation perspectives, sample evaluation methods for each perspective are discussed. The concept and architecture of PISA are described and implementation issues are outlined before an outlook on further research is given.
AB - Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project CONGO1 we develop a process analysis tool (PISA) that can be employed to analyze the audit trail data of different workflow management systems in conjunction with target data from business process modeling tools. A working prototype has been completed that integrates data of the ARIS Toolset and IBM MQSeries Workflow. The analysis focuses on three different perspectives - processes and functions, involved resources, and process objects. We outline the economic aspects of workflow-based process monitoring and controlling and the current state of the art in monitoring facilities provided by current workflow management systems and existing standards. After a discussion of the three evaluation perspectives, sample evaluation methods for each perspective are discussed. The concept and architecture of PISA are described and implementation issues are outlined before an outlook on further research is given.
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M3 - Conference contribution
AN - SCOPUS:85094162567
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
T2 - 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
Y2 - 4 January 2000 through 7 January 2000
ER -