TY - JOUR
T1 - Workflow-centric information distribution through e-mail
AU - Zhao, J. Leon
AU - Kumar, Akhil
AU - Stohr, Edward A.
PY - 2000
Y1 - 2000
N2 - Organizations require ways to efficiently distribute information such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with its distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional "mailing lists" approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of information distribution through e-mail. The proposed approach is relevant to other information distribution approaches beyond e-mail. The main contributions of this study include: (1) offering a workflow perspective on organizational information distribution; (2) analysis of workflows in two new information distribution methods based on dynamic mailing lists and profile matching, respectively; and (3) proposing a new way of matching supply and demand of information that extends existing information fil tering algorithms.
AB - Organizations require ways to efficiently distribute information such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with its distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional "mailing lists" approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of information distribution through e-mail. The proposed approach is relevant to other information distribution approaches beyond e-mail. The main contributions of this study include: (1) offering a workflow perspective on organizational information distribution; (2) analysis of workflows in two new information distribution methods based on dynamic mailing lists and profile matching, respectively; and (3) proposing a new way of matching supply and demand of information that extends existing information fil tering algorithms.
KW - Electronic mail
KW - Information distribution
KW - Knowledge management
KW - Workflow management
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U2 - 10.1080/07421222.2000.11045653
DO - 10.1080/07421222.2000.11045653
M3 - Article
AN - SCOPUS:0034434779
SN - 0742-1222
VL - 17
SP - 45
EP - 72
JO - Journal of Management Information Systems
JF - Journal of Management Information Systems
IS - 3
ER -